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Privacy policy Creamoda 

Privacy notice 

Your personal data are processed by Creamoda, Leliegaarde 22, B-1731 ZELLIK, tel. 02/238.10.11, [email protected], company number: 0407.694.265. 

This privacy notice applies to our current and former members, customers, prospects, suppliers and their staff, to persons who have shown an interest in our services and to persons with whom Creamoda and its employees come into contact in the context of its mission and activities. 

The following categories of personal data are processed by us, depending on the relationship we have with you: 

  • General contact details such as surname, first name, gender, language, date of birth, address, telephone number and e-mail address 

  • Information about your business interests in the context of our mission and activities and in order to represent the interests of our members in the business community and in social and political consultation 

  • Information about participation in our events or training courses 

  • Information about the use of our services 

  • Information resulting from visits to our website (see below, “use of our website”) or the use of our digital newsletters 

We may also receive information relating to you from third parties. Such third parties are limited to government authorities (Crossroads Bank for Enterprises, Belgian Official Gazette, etc.) or public websites. 
Your personal data are used as follows, depending on the relationship we have with you: 

  • In the context of your membership (communication, meetings, information relating to our mission and activities) 

  • For the performance of your contract 

  • To respond to your requests 

They are also used to comply with the legal obligations to which we are subject (accounting, management of disputes and legal proceedings, etc.). They are also used for activities carried out in the context of a legitimate interest. In doing so, we always ensure that a balance is maintained between this legitimate interest and respect for your privacy. Activities based on a legitimate interest include: information about our products or services, invitations, activities, information about economic, social or political current affairs, etc. 

Your personal data may be transferred to our subcontractors when we engage them to perform certain services on our behalf. In such cases, these third parties may only use your data within the strict limits of the instructions they receive from us. Your personal data may, for example, be transferred to competent authorities or bodies designated by law. 

Your personal data are not sold. Your personal data are not transferred to recipients outside the European Union. 

Creamoda retains your data for the duration of our relationship, unless a statutory retention period applies. 

Your personal data are treated confidentially. We do everything possible to take the necessary technical and organisational measures to ensure the security of your personal data. 

In accordance with the provisions of privacy legislation, you have the right to access and to correct or supplement your personal data. You also have the right to be forgotten in the cases provided for by law. In the event of a dispute concerning the processing of your personal data, you may request that the processing of your personal data be restricted until the dispute has been resolved. You also have the right to object, in particular to processing based on a legitimate interest and to direct marketing. Finally, you have the right to data portability. 

To exercise your rights, you must submit a written request to us, addressed to the company’s address or by e-mail to [email protected]. Creamoda may request proof of your identity. 

You may also contact the Data Protection Authority at any time via [email protected].